(live-PR.com) - Delivering content expertise
The goal is to sustain the growth in local business process outsourcing sector by enticing more investors to locate in the country for skills-based BPO activities such as finance and accounting. Of particular interest in this mission is the increased understanding for higher-value BPO called Knowledge Process Outsourcing (KPO).

KPO refers to the outsourcing of high-value complex tasks and processes to specialized service providers. As compared to traditional BPO, KPO delivers ‘knowledge’ or content expertise that demand advanced analytical and/or technical skills and some decision-making or decision-support processes; rather than process expertise that simply involves executing standardized processes.

Some examples of KPO are market research services, network consulting and management, data search, integration and analysis, remote education, website services, legal and medical advice, research and development services, distributed product development, among others.

Emerging higher-value services
The major strength of such tasks and processes is the value that these services provide to the outsourcing organization, as opposed to the traditional cost-saving aspect that firms expect from outsourcing low-value business processes like customer and HR support services. As organizations in the Americas and Europe experienced huge successes in outsourcing their low-value business processes, e.g. contact center services, to low-cost Asian countries such as Philippines and India, there is now an emerging market for higher-value services that capitalizes on the supply of technical and business skills of host countries.

This opportunity in KPO is precisely the reason why the Philippine government should seriously look into this emerging sector. According to estimates by research firm, Evalueserve, revenues from the KPO market will grow globally from US$1.29 billion in FY 2003, to US$17 billion by FY 2010. This implies compounded annual growth rate of 46 percent, for the global KPO market.

These present huge opportunities for established BPO organizations in the country, apart from new potential ventures that will specialize in domain expertise. For one, the success of established contact centers, back-office support services, and shared services by multinational firms, has prepared them for the emerging demand for KPO services.....continued at www.outsourcingstrategies.com/Around-the-Blog

More on outsourcing at www.outsourcingstrategies.com
Also any outsourcing information, outsourcing news, HR outsourcing services, outsourcing events, IT Outsourcing, outsourcing software development,outsourcing forum, directory of whitepapers, Business Listings,RFP directory,outsourcing articles,outsourcing openwiki and outsourcing solutions. Check out OutsourcingStrategies .